Check-in and Check-out: Principessa Pio welcomes its guests from 15.30 to 19.30. Outside these hours, subject to availability, it is generally possible to check-in up to 11:30 pm by telephone. The check-out is to be done before 10.30, subject to special needs to be agreed from time to time. In these cases the management reserves the right to request a fee in proportion to the value of the room.
Breakfast: Breakfast is served from 7.30 to 9.30.
Deposit: For the reservations made, a deposit equal to the amount due may be requested in the event of cancellation beyond the free cancellation terms and the amount depends on the season in which the stay is booked. In case of failure to pay the deposit within the established terms, the Principessa Pio agritourism has the right to cancel the reservation without prior notice. In case of cancellation of the booking, for reasons not attributable to the farm holiday Principessa Pio, the deposit may not be returned
Penalties: The reservation can be canceled up to 2 (Policy: Flex 2 days) or 7 (Policy: Flex 7 days or 50% + Flex 7 days) days before the check-in date depending on the season in which the stay is booked, respectively low, medium, high season. In the event of cancellation of the booking after this deadline, for reasons not attributable to us, it will in any case be the discretion of the Principessa Pio agritourism to apply the penalty. [Policy: Flex 2 days: free cancellation up to 2 days before the check-in date; after this deadline the cancellation fee is 70% of the amount of the stay; Policy: Flex 7 days: free cancellation up to 7 days before the check-in date; after this deadline the cancellation fee is 70% of the amount of the stay; Policy: 50% + Flex 7 days: deposit equal to 50% of the amount of the stay at the time of booking and free cancellation up to 7 days prior to the check-in date; after this deadline the cancellation fee is 50% of the amount of the stay]. Once the stay has begun, it will in any case be required to pay the entire amount foreseen (even in the event of early termination of the stay, unless due to reasons attributable to us).
Pre-authorization: Principessa Pio reserves the right to check the validity of the credit card before the client arrives, requesting a preauthorization of the circuit to which it belongs. With the pre-authorization the hotel guarantees the temporary availability of the total amount of the stay, or a part of it, to make sure that the credit card is valid. With this operation, NO AMOUNT IS INCORPORATED as the pre-authorization expires automatically after 20 days from the requested date and the amount is released. In case of pre-authorized with a negative result the customer will be notified and the reservation will be canceled. In this case the hotel will have no obligation towards the customer.
Scope of validity: These conditions are valid for bookings made directly in the structure; in the case of intermediaries, it is necessary to refer to the specific conditions applied by the same intermediary.
Tourist tax: from 1/6/2013 the Municipality of Ferrara has provided for the application of the tourist tax in the amount of 2.00 euros per night per person of age for the first 5 nights in the same structure. This tax is aimed at financing tourism, maintenance, use and recovery of cultural and environmental assets, as well as for local public services.
Disputes: The law in force and applicable for all aspects concerning the overnight stay at the farm house Princess Pio is that of the Italian Republic. For the solution of any disputes arising from the stay at the farm residence Principessa Pio the reference territorial jurisdiction is that of the Court of Ferrara, via Borgo dei Leoni, 62 44100 Ferrara (FE).